Hello!
My journey into UX started way before I knew what UX was and throughout my journey I was problem-solving and finding joy and pride in helping people get what they needed.
With a dream to live in Japan after studying it for over 10 years, I found myself working in the Japanese countryside, teaching children little and large and helping them find the confidence to express themselves in English (all while eating my fill of everything I could fit in my belly). Teaching was rewarding to no end, but I wanted to experience a corporate environment.
This led me to try my hand at marketing for a B2B agency based in Tokyo. Here I learned how much I enjoyed speaking to clients but wanted a role where I spent less time muddling my way through written words, and more time physically speaking to people.
I stumbled into an Apple Store in Fukuoka and sure enough gained a new title as apple specialist. I met customers across ages and backgrounds and had a blast talking to people for a living! I listened to their worries, found solutions that sometimes even the customers hadn’t considered, and facilitated fun summer workshops in English for children in the community to get creative! Life at Apple was great but I wanted more! I wanted a career where I had space to learn, grow, talk and allow to me be creative.
So in true Steve Jobs fashion, here is where I connected the dots. Through my journey, I learned that I love problem solving, am creative, love talking and take joy in making life easier for the customers I serve. Searching for a new challenge, I enrolled in a bootcamp, worked for a behavioural research agency, in-house at JD Sports, and most recently as a consultant for CACI, where I learned how to apply my learnings and do everything I love!
Employment –Hide +Show
UX Designer
CACI LtdDelivering end-to-end UX projects across healthcare and heating-technology sectors, combining UX auditing, competitive benchmarking, research and design. Consolidated four product journeys into one cohesive experience and supported handover to UI designers and developers.
UX Designer
JD Sports and Fashion PLCIntroduced weekly UX best-practice workshops and championed accessibility across the team. Contributed to a design system rolled out across 12 European markets, and took on a business-critical size-guide issue raised by the CEO, delivering recommendations built into the design system.
Junior UX Designer
SimpleUsability (now part of CDS)Worked on public-sector and NHS digital services in line with GDS standards, translating research into service blueprints, user flows and prototypes. Owned discovery for a registration and sign-on journey, facilitating workshops and supporting developer handover.
UX Designer
KatalaRedesigned the homepage and platform features for a GCSE Maths learning platform using research insights and journey mapping. Improved accessibility and information hierarchy, and created a Figma design library to support consistency across future work.
Specialist, Customer Service & Support
Apple Japan Inc.Provided sales and customer support in Japanese, using empathy and interpersonal skills to understand customer needs and offer tailored solutions. Created training that helped colleagues set clearer expectations around setup services, contributing to increased customer satisfaction.
PR & Translation Coordinator
ImacreaConducted market research and lead generation, and produced Japanese website translations and social media content, using cultural knowledge to communicate effectively with Japanese-speaking audiences.
Assistant Language Teacher
JET ProgrammePlanned lessons and supported classroom activities, helped organise and facilitate school events, and presented information clearly to a range of audiences.
Art Gallery
Get in touch
If you’d like to work together, feel free to get in touch either by filling out this form or via the Linkedin button below.

